Important Phone Numbers & Facts for Jena
- Date: Tuesday, February 17, 2026
- Emergency Call (Life-threatening): 112
- Medical On-call Service: 116 117 (toll-free, nationwide)
- Poison Control Thüringen: 0361 730730
- Central Hospital: Universitätsklinikum Jena (UKJ), Am Klinikum 1, 07747 Jena (Lobeda)
- Pharmacy Search: Notices at every pharmacy or via 0800 00 22 8 33
Jena (17.02.2026) – Illnesses do not adhere to office hours. Even on a Tuesday like today, February 17, medical assistance may be urgently needed during the evening or night hours. While resident doctors in Jena are the first point of contact during the day, the emergency care network takes over starting in the evening. We explain where you can turn for acute symptoms and how the system is structured in the city on the Saale.
The Medical On-call Service: The Number 116 117
When the family doctor’s office is closed, the statutory health insurance on-call service (kassenärztlicher Bereitschaftsdienst) is the first point of contact for illnesses for which patients would normally visit a resident doctor. This includes, for example, high fever, severe cold symptoms, vomiting/diarrhea, or acute earaches. In these cases, dial the nationwide uniform number 116 117. This number is toll-free and works without an area code.
In Jena, care is often organized through the Kassenärztliche Notfallpraxis. This is usually located in the immediate vicinity of the emergency department of the Universitätsklinikum in Jena-Lobeda. The advantage of this spatial proximity is the short distance if inpatient admission should become necessary. Please note that an insurance card is required for a visit to the on-call practice.
Emergency Room at UKJ: Only for Severe Cases
It is important to distinguish between the on-call service and the emergency department (ZNA). The Central Emergency Department (Zentrale Notaufnahme) of the Universitätsklinikum Jena (UKJ) at Erlanger Allee 101 is responsible for life-threatening situations and severe accidents. These include:
- Suspected stroke or heart attack
- Severe shortness of breath
- Heavy bleeding or severe injuries
- Unconsciousness
In cases of direct danger to life, the emergency call 112 should be dialed without hesitation. The rescue service then decides on transport to the clinic. For minor injuries or flu-like infections, however, the emergency room is not the right place, as this ties up capacities for the critically ill and very long waiting times are to be expected.
Pharmacy Emergency Service in Jena
The supply of medication is also guaranteed around the clock. Pharmacies in Jena take turns in an emergency service rotation. The emergency service usually begins in the morning at 08:00 and ends at the same time the following day. Since the service rotates daily, it is worth checking the current notices at any pharmacy near you or doing a quick check online on the official portals of the Chamber of Pharmacists (Apothekerkammer). Anyone using the emergency service must expect a legally defined emergency service fee, which is charged in addition to the price of the medication.
Dental and Other Emergency Services
In addition to general medical care, there is also an emergency arrangement for toothaches. Outside of office hours and on weekends, a dentist is on call here as well. You can find out the current number and the doctor on duty via the emergency dispatch center (Rettungsleitstelle) or the local press. For poisoning cases (e.g., children who have swallowed cleaning agents), Poison Control Thüringen is available 24/7 at 0361 730730 and offers life-saving initial advice.
Conclusion
The medical safety net in Jena is closely knit. For this Tuesday evening, the following applies: in life-threatening situations, every second counts (112); for urgent but non-life-threatening symptoms, 116 117 provides assistance. Stay healthy!
Sources:
Original
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